Website Privacy Notice

philosVQ | Guiding Professional Growth

Last updated: 30.10.2026

1. Introduction

philosVQ is committed to protecting the privacy and personal information of individuals who visit our website, make enquiries or request access to our SVQ guidance and resources.

This Website Privacy Notice explains how we collect, use, store and protect personal information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Who we are

philosVQ is a Qualifications Scotland approved SVQ Centre delivering workplace-based qualifications in Social Services and Healthcare.

The Data Controller is:

Sam Baker
Centre Owner / Responsible Officer
Trading as philosVQ
Email: sambaker@philosvq.com
Website: https://philosvq.com

3. Information we collect

Depending on how you interact with our website, we may collect:

  • Your name and email address.

  • Contact information voluntarily provided.

  • Your professional role or workplace information.

  • The nature of your enquiry.

  • Details of SVQ resources you request access to.

  • Information you voluntarily include in website forms or correspondence.

  • Limited technical and website usage information collected through analytics and cookies, where applicable.

We ask that visitors do not submit unnecessary sensitive personal information through general website forms.

4. How we use your information

We use personal information to:

  • Respond to enquiries about philosVQ and our SVQ qualifications.

  • Provide information about assessment, eligibility and enrolment.

  • Review requests for access to specialist SVQ guides and resources.

  • Communicate decisions about resource access and provide access instructions where approved.

  • Maintain appropriate administrative records.

  • Understand website usage and improve our website and services.

Submitting a resource access request does not automatically grant access to protected materials.

We do not automatically subscribe individuals to marketing communications because they have submitted an enquiry or resource access request.

5. Lawful basis for processing

Depending on the circumstances, philosVQ may process personal information under the following lawful bases:

Legitimate interests: To respond to professional enquiries, manage access to educational resources and operate our website effectively, where those interests are not overridden by individuals’ rights and freedoms.

Contract or steps before entering a contract: Where information is needed to respond to a request concerning potential enrolment or the provision of SVQ assessment services.

Legal obligation: Where processing is necessary to comply with applicable legal requirements.

Consent: Where required for optional activities, including certain analytics cookies or marketing communications.

Where consent is relied upon, individuals may withdraw it at any time.

6. Website forms and resource access requests

philosVQ uses WordPress and WPForms to manage website enquiries and resource access requests.

Information submitted through these forms is communicated to philosVQ through email notifications and may be processed by the website hosting and email service providers involved in delivering these services.

Requests are reviewed manually. Where access is approved, relevant resource links and passwords may be provided by email.

Information collected through resource requests is used for managing those requests and related correspondence.

7. Website analytics and cookies

Our website uses cookies and may collect limited technical and usage information to help us understand website activity and improve performance.

philosVQ uses Google Analytics for website analysis. Where consent is required, analytics technologies are activated only after the appropriate consent has been provided.

Visitors can manage their preferences through our cookie consent controls.

Further information is available in our Cookie Policy.

8. Sharing personal information

philosVQ does not sell personal information.

Information may be processed by service providers supporting our website, hosting, email and digital systems, subject to appropriate data protection arrangements.

We may also disclose information where required by law.

Where a website enquiry progresses to an SVQ application, additional information about candidate data processing will be provided through the philosVQ candidate Privacy Notice.

9. How we protect information

philosVQ uses appropriate technical and organisational measures to protect personal information against unauthorised access, loss, disclosure or misuse.

Access to personal information is restricted to those who require it for legitimate administrative or operational purposes.

10. How long we keep information

Website enquiries and resource access requests are retained only for as long as reasonably necessary to respond to requests, manage access and maintain appropriate administrative records.

Retention periods are determined according to the nature and purpose of the information, applicable legal requirements and philosVQ’s records management arrangements.

Where an enquiry progresses to a formal SVQ application or candidate registration, the relevant candidate records retention arrangements will apply.

11. Your data protection rights

Under UK GDPR, individuals have rights which may include:

  • Accessing personal information held about them.

  • Requesting correction of inaccurate information.

  • Requesting deletion of information in applicable circumstances.

  • Requesting restriction of processing.

  • Objecting to certain processing activities.

  • Requesting data portability where applicable.

  • Withdrawing consent where consent is the lawful basis for processing.

Individuals may also raise concerns with the Information Commissioner’s Office (ICO).

12. Contact us

For questions about this notice or the handling of personal information, contact:

Sam Baker
Centre Owner / Responsible Officer
philosVQ
sambaker@philosvq.com

13. Changes to this notice

This Website Privacy Notice will be reviewed periodically and updated when necessary to reflect changes in website functionality, services, legal requirements or data processing arrangements.